Meet our care professionals

This might sound like a cliché, but the main difference between Florence and other agencies is that with Florence, you really are in control of your work-life balance.

When I worked with other agencies, I’d just go where they sent me and feel pressure to take outstanding shifts at short notice.

Now that I’m with Florence, I can plan my shifts around my kid’s activities. Sometimes I can book shifts months in advance, which is really handy because I have a young family. If work seems quiet and I have the time, I pick up extra shifts, but there’s never any expectation to do that.

What I love the most about using Florence is the prompt response I get whenever I encounter difficulties on the job. I message the team using the app and the response is polite, and always solves or attempts to solve my issues.

Florence stands out in comparison with other agencies and banks. It's very flexible. You can book all your shifts, send timesheets whenever you want, cancel shifts and get upcoming shift notifications on your timeline. You can also calculate your mileage for each shift.

Before Florence, I did not like my job. I needed to go to the office, get timesheets, get them signed and then send them on via email. It was so stressful getting paid - the calculation was always short, so I didn't get paid exactly what I worked for. It's not like this with Florence.

I have come to love my job and become more proficient in it thanks to Florence. Florence Academy has also given me the opportunity to learn and update my knowledge.

Florence is absolutely the best for the way to work: it empowers Care Assistants, HCAs and RGNs to build their own schedule, based on their availability, preferences, and willingness to work

Compared to other agencies or banks, Florence respects your time. There are no stressful calls at unsocial hours. I have also never experienced any mistakes in payroll. I feel respected and supported by Florence.

I would definitely recommend Florence to others - for the stress-free submission of timesheets and picking up shifts, and for the fact you feel valued and respected. As well as this, I would recommend the exceptional quality of training, which is CPD accredited and provided for free with Florence Academy.

I’d recommend Florence to anyone wanting flexibility, without office staff asking why you don’t pick up shifts. You can change your availability to suit you.

Other agencies made me feel I was pressured, or being pushed to work. With Florence, I’ve built up relationships with  care homes and staff.

I've also been offered a dream job at a care home I'm in most of the month.